Troubleshooting Guide

Please note: You will see a message in Adobe Reader that the order has been successfully submitted if we have received it.

Please enter the quantity required of each product you wish to order, and not the Rand value shown alongside it, and then resubmit the order. You will see an order total summary at the top of the page where you submit the form, so please check that figure for accuracy before resubmitting it. You should then pay for only the correct order using the order refenence number provided. We will cancel the incorrect order.

Please allow up to 5 working days for payment confirmation. Contact us if this time has passed and you have still not received anything.

You can visit us at Oom Polla se Winkel during the week between 09h00 and 16h00 and our friendly staff will assist you to place your order. Alternatively you can visit our store at Parel Vallei on Tuesadys and Thursdays between 12h00 and 14h30 for assitance.

You will receive our bank account details via email after placing an order, or you can get them -here. You can also visit us and pay by credit card or using cash in our store at Paul Roos Gymnasium.

We hope you have found what you are looking for, but if not, feel free to contact us.