Frequently Asked Questions

School Text Books

Q: When is the best time to place my order?
A: Pre-Paid orders can be placed from the 1st November. Orders are executed in the sequence it is received, it is therefor obviously better to place your order as early as possible to ensure better quality secondhand books.

Q: Do I deduct the credit for books to be handed in at the end of the year, from the amount payable on my order?
A: No. The placement of an order and the return of books are two separate transactions. Upon collection of your fully paid order, the credit will be paid out in cash.

Q: When can I collect my order?
A: Orders which are timeously place before and on 30 November, can be collected from the 15th December 2011. Orders placed from 1 – 15 December, can be collected from 22 December 2011. Orders placed from 17 December, can be collected after 2 business days.

Study Guides

Q: Do learners benefit by study guides?
A: Yes, according to teachers, learner benefit from all kinds of practice in their subjects.

Q: Which kind of study guide is more beneficial?
A: Each learner’s approach and needs are different. The learner must decide whether they need a books with summaries en examples, with questions and answers OR if they want merely to practice and thus need only questions and answers.

General Books

Q: Can I buy books other than school books from OOM POLLA?
A: Yes, although we only stock school related books, we can obtained any book in print for you.

Q: Is it cheaper to buy from OOM POLLA.
A: Publisher determine a retail selling price on their books, and that is the price be sell for.

School Stationery

Q: How does the prices compare with other stationers and supermarkets?
A: Our prices on stationery is VERY competitive.

Office Stationery

Q: Can any business/school buy office stationery from OOM POLLA?
A: Yes, we will supply to anybody. Free delivery to the schools we service.

Paul Roos Uniform

Q: Is the full uniform available from OOM POLLA?
A: OOM POLLA carries stock of everything EXCEPT new blazers and grey shirts.

Q: How does OOM POLLA’s prices compare?
A: OOM POLLA’s prices compare very favourable.